Agency Onboarding
TenantCore is designed to make repeated infrastructure setup predictable. For an agency or operator managing multiple client environments, use the same resource workflow every time.Recommended onboarding sequence
For each client or business environment:Keep client resources separated
Use TenantCore’s tenant/domain/mailbox hierarchy to keep infrastructure associated with the correct Microsoft tenant. Do not mix domains or mailboxes across clients simply because one operator manages all of them.Tenant slots
Each connected BYOT Microsoft 365 tenant consumes one BYOT tenant slot. Base, Plus, and Complete each include 3 BYOT tenant slots. Add additional slots as your managed client count grows.Provider connections
DNS-provider and sending-platform connections are scoped to the TenantCore account that owns them. Use clear integration names where multiple workspaces/accounts exist so operators can select the correct destination.Standardize mailbox policy
For repeatable operations, define internal standards for:- mailbox naming
- maximum mailbox count per domain
- daily send limit
- whether TenantCore-managed MFA is used
- which licensed user is the Mailbox Access Account
- which sending platform is used
- when a domain is considered ready for production
Use Reports during handoff/support
Reports helps an agency answer:- what changed
- when it changed
- which resource was affected
- whether the issue recovered
- which TenantCore action occurred