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Reports

Reports is TenantCore’s historical operational view. It helps answer two questions:
What happened?
and:
What changed it?
The customer-facing feature is called Reports. It brings operational history and current infrastructure context together in one place.

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Reports areas

TenantCore Reports includes:
  • Overview
  • Activity Log
  • Infrastructure Report
  • Portfolio on Complete
  • Exports

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Overview

Overview summarizes the current and historical state of the selected reporting scope. Depending on the data available, this can include:
  • tenants monitored
  • domains monitored
  • mailboxes monitored
  • sending activity
  • failures
  • bounce-related metrics
  • spam-related metrics
  • infrastructure health
  • restriction state

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Activity Log

The Activity Log is the chronological operational history. Events can include:
  • domain added or removed
  • DNS provisioning started/completed/failed
  • DKIM changes
  • mailbox created or deleted
  • password reset
  • sending-limit change
  • sending integration connected/disconnected
  • service-health changes
  • reputation warnings
  • automatic or operator actions
Related activity stays connected to the tenant, domain, or mailbox it belongs to, so the same event can appear naturally at the appropriate reporting scopes.

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Infrastructure Report

Infrastructure Report provides a structured view across tenants, domains, and mailboxes. It is designed to show the current state of the resources being managed rather than only a chronological list of events.

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Resource drill-down

Reports can be scoped to:
A mailbox event can therefore be visible in:
  • that mailbox
  • its domain
  • its tenant
  • the account-wide Activity Log
Resource-specific drill-downs should remain scoped to that resource rather than substituting unrelated activity when no matching events exist.

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History by plan

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Base

  • 1 day
  • 7 days
  • 30 days

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Plus

Everything in Base, plus:
  • 6-month history

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Complete

Everything in Plus, plus:
  • 1-year history

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Exports

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Plus and Complete

CSV export is available for supported report scopes.

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Complete

Complete adds:
  • executive PDF download
  • direct Email PDF
  • scheduled emailed PDF reports
  • Portfolio / cross-tenant reporting

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Scheduled reports

Scheduled report delivery runs independently from the interactive UI. TenantCore keeps delivery state so the same scheduled occurrence is not unintentionally delivered multiple times.

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Reports and monitoring

Monitoring tells you the current state. Reports provide the historical context. That distinction is important when troubleshooting infrastructure that recovered before the operator opened TenantCore.