Alerts & Notifications
TenantCore uses Alerts and Notifications for two related but different purposes.Alerts
Alerts represent infrastructure conditions that TenantCore has detected and that may require attention. Examples can include:- tenant service-health problems
- DNS or authentication changes
- sending-location changes
- licence or permission issues
- reputation warnings
- connection failures
Notifications
Notifications deliver relevant TenantCore events proactively by email. The notification email defaults to the signed-in user and can be updated in Settings. TenantCore can use notifications for conditions such as:- infrastructure warning opened
- infrastructure recovered
- automatic DNS completion
- sending-location change
- reputation warning
- restriction or recovery events
Alerts vs. Reports
Alerts answer:What needs my attention now?Reports answer:
What happened over time?A resolved issue may no longer be an active alert but can still remain part of the historical operational record in Reports.
Plan behavior
Core alerts and proactive infrastructure notifications are part of TenantCore’s safety and visibility model. Some automation-specific notifications depend on the capability that generated them. For example, automatic DNS completion is tied to Automatic DNS availability.Notification failures
A notification-delivery failure should not change the underlying infrastructure state. TenantCore treats email delivery as a separate workflow so the system can retry delivery without pretending the original event did not occur.Keep notification content actionable
A useful notification should tell the operator:- what changed
- which tenant/domain/mailbox is affected
- the measured condition where relevant
- what TenantCore did
- what the operator should do next
- how recovery works where applicable